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Allow your supporters to easily contact their elected officials. The Databank gives your nonprofit the best advocacy tools available, as part of a complete CRM.

The Databank is the core of our all-in-one Nonprofit CRM, a robust database used to store information about your constituents and communicate with them, including advanced search features for segmenting, running reports, and user-defined permission levels for access to the system.

Powered by The SoftEdge, our advocacy software is the most robust on the market. Send messages to your representatives, Facebook app integration, elected officials search, conduct polls, create comprehensive reports and more.

Create unlimited online forms, take pledges and recurring gifts, track soft credits, and donor relationships. Enjoy full integration of online and offline giving.

Our email marketing software is fully integrated, which means you have one master email database with all your contact information, communication and responses. Perfect for sending appeals and other important updates to your supporters. Templates included and unlimited email; also includes tools for Spam analysis and A/B testing.

Upload personal information data into your Databank or into a temporary database for list building activities.

Enter multiple new records or contributions on one page. Control who can enter data, confirm and post to your database.

Track household giving, search and run reports, and set up a mail merge to create thank you notes – one per household.

Easily create new web forms or edit existing forms in minutes. Just like with all of the tools in the Databank, the Form Builder tool was created for people who do not have a technical background. There’s no HTML involved, just intuitive fields and checkboxes to customize forms to your liking.

Every Databank account comes with free training and support for the life of your account.

  • Online donation forms with automatic email acknowledgment to donor and notification to you – makes it easy to raise money online
  • Integration with a payment gateway saves manual data entry and gets the money to you instantly
  • The secure online donation form can be designed to match your web site, and is hosted by thedatabank, gbc
  • Self-serve Form Builder tool allows you to create new forms and edit existing forms on demand
  • Notify board members or key staff of major gifts by email
  • Learn more about our Payment Gateway Partners

  • Track donation history including date, amount, segment, note, payment method, check number, and other customized items – even categories to track C4 and PAC gifts
  • Track pledge history including date, total amount, amount per payment, payment schedule, and those who are active/inactive
  • Sustaining gifts can be automatically charged to the donor’s credit card or checking account
  • Grant soft credits to individuals or organizations for money they raised
  • Record purchases and other types of transactions
  • Track matching gifts, split gifts, and in-kind donations
  • Manage memberships with sign up and renewal pages, monitor upgrades and lapsed memberships with option to automatically update member expiration date
  • Tailor your asks to your donors’ preferences by creating lists based on membership status, most recent gift date, largest gift, lifetime giving, response to specific appeals, or any other donor history criteria
  • Attach files like photos and applications to records

  • Run detailed summary reports on past or current campaigns to understand fundraising trends
  • Compare fundraising progress against campaign goals
  • Monitor pledge fulfillment progress
  • List all donations from a batch of entries
  • See the landscape of all your donors
  • Determine your top, bottom, and median donors
  • Find your most valuable members
  • See a summary or details of soft credit transactions
  • Build your own donor reports on the fly
  • Report on unfulfilled pledges and undated contributions
  • Keep track of grant deadlines and tasks (optional add-on)
  • Export any donor and transaction data you select for more reporting and analysis in other applications

  • Use one database to track all of your supporters and activity
  • Integration with bulk email for e-appeals and stewardship
  • Easily download and export data as text files for Excel, QuickBooks, or other applications of your choice

  • Easily create HTML formatted messages, through a What-You-See-Is-What-You-Get interface
  • Use images, tables, background colors, bookmarks and hyperlinks to create your own templates to match your organization’s letterhead or web site
  • Drop in links to drive traffic to your integrated donation and other sign up forms
  • Enter Google Analytics tracking code to determine who is visiting your forms via email
  • Requires no downloads and works with virtually any web browser (Chrome, Firefox, Internet Explorer, Safari, Opera) and operating system (Mac, Windows)

For each bulk message sent, you get a report showing:

  • Total sent and ability to drill down to recipient list
  • How many people opened it and exactly who those people are
  • How many people did not open it and exactly who those people are
  • How many people clicked each hyperlink and exactly who those people are
  • How many people forwarded the email to a friend and how many friends were told
  • How many people unsubscribed and exactly who those people are

Above statistics can be further broken down by batches of the message sent.

  • thedatabank, gbc maintains relationships with the major ISPs
  • Free spam analysis tool linked from system
  • Training and written advice for clients on how to avoid spam filters and comply with anti-spam policies
  • Bounces are handled automatically, and bad email addresses are flagged in the Databank and removed from recipient lists
  • Integrated with Email on Acid to test and ensure your message can be viewed on up to three dozen email programs

  • Search on any field or combination of criteria in your Databank; including interests, demographic information, past participation, and membership status. Then send a message to that targeted list
  • Messages can be personalized by merging in details from your Databank
    Add a personal touch to the subject line and the body of your message by inserting the recipient’s first name.
  • You can also insert other contact information, and even donor information such as the most recent gift amount and date

  • Receive new subscriptions through a customized subscription form for your website, designed to match the look and feel of your site
  • Self-serve Form Builder tool allows you to create new forms and edit existing forms on demand
  • Optional mini signup form that can be placed anywhere on your site, so supporters can quickly enter their email address and be instantly subscribed
  • New subscriptions are automatically added to your Databank and the subscriber gets an email confirmation
  • Anyone can unsubscribe by clicking a link at the bottom of their email message – automatically updated in your system

Subscribe to various services through your Databank for data enhancement, such as:

  • National Change of Address (NCOA)
  • Address verification (CASS Certification)
  • Telephone, legislative district, voter history, demographic and geographic appends
  • Email append and email verification
  • Merge lists, purge duplicates
  • Social Data Appends

See the full list of Data Enhancements offered

  • Advanced Membership
  • Meetings and Events
  • Grant Management
  • Volunteer Management
  • Coalitions
  • Peer-to-Peer Fundraising
  • Custom Forms for Facebook

See a full description of our Add-on Software